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- #How to get the sims 4 to connect to internet how to#
- #How to get the sims 4 to connect to internet update#
Log back into Origin and restart The Sims 4.The, click on AppData in the address bar.Delete the Origin folder from the Roaming folder.Open a new Run window and type %AppData%.Delete all the files and folders except LocalContent.Type %ProgramData%/Origin in the Run window and hit Enter.Press the Windows key, and then the R key.Move your Mods folder to your desktop and restart the game. Connect to a mobile hotspot and check if you can access the Gallery. Additionally, disconnect all the other devices connected to your network. If the issue persists, switch to a cable connection. Go back online and check you can access the Gallery. Unplug your router, wait for 30 seconds, and then plug it back it. Use the built-in repair tool and check if repairing your game files solves the problem.Īdditionally, go to Game Options, and enable Online functions.
#How to get the sims 4 to connect to internet update#
Clear the box that enables Origin In-Game.Īdditionally, update your OS, and Sims 4 game to the latest version.Then, right-click on the Sims 4 picture.Try turning off Origin In-Game and check if this solution solves the problem. Restart the game and check if your Gallery works fine. Next, repair your game in Origin, and wait until the process completes. Open The Sims 4 folder, and remove the localthumbcache.package file. Whitelist Origin ( C:\Program files (x86)\Origin) in your firewall settings.Īfter you do all that, go to This PC\Documents\Electronic Arts.Make sure to tick all The Sims 4 boxes.You need to add the same exclusions to your firewall settings as well. Do the same for the C:\Users\UserName\Documents\Electronic Arts folder.Add the C:\Program files (x86)\Origin folder as an exception.Then, tweak your firewall and antivirus settings to allow Origin and The Sims 4 through your security software. If they are set to High, change them to Medium or Low and check if you notice any improvements. If the issue is gone, check your firewall settings. Disable your antivirus and firewall and check if you can access the Sims 4 gallery. If your Sims 4 Gallery is not working, your antivirus or firewall is probably blocking the connection to the game’s servers.
#How to get the sims 4 to connect to internet how to#
How to fix Sims 4 Gallery not working Whitelist EA and Origin in your firewall and antivirus settings This alert pops up despite having an excellent Internet connection, and being able access other web pages just fine. Please make sure you have a working Internet connection to access online content. There’s no internet connection available. When they try to connect to the Gallery, they get a strange alert that reads: Unable to go online. For the past few months, many Sims 4 players have not been able to go online and connect to the Gallery.